| The Hospital Clinica Biblica possesses many years of experience serving a large international community of ex pats, as well as an ever-growing number of tourists. Currently at least 20% of the people we attend at our hospital are foreigners. In other words we can anticipate your particular needs and concerns, allowing you to concentrate more fully on your recovery.
In order to make your experience with us as relaxing and stress-free as possible, through our international department you will be assigned a personal Health Care Assistant (HCA) who works one on one with you to coordinate an all-embracing VIP service experience that includes:
- Doctor contact, consultations and surgical procedures
- Paperwork and price quotes
- International insurance billing
- Hospital admittance and bedside follow up and assistance
- Coordinating contact with family via phone or email post surgery
- Escort and language services
- VIP Concierge services (lodging, transfers and sightseeing tours)
- Airport pick up/drop off and assistance through immigration
- Recovery Retreat and Hotel accommodations
- Regular visits by a qualified nurse and staff
- Patient follow up back home
Additionally, our staff is always on hand at the Clinica Biblica Hospital to greet and brief you, as well as to accompany you to appointments and make sure that all your needs are taken care of.
Depending on your particular condition and needs, you may be treated on an outpatient basis (your evaluation, tests and treatments are done in the Hospital and then you return to your lodging at the end of the day); or you may require hospitalization on premises.
Appointments
A physician referral is not required in order to obtain services from Hospital Clinica Biblica. Just contact our international department through any one of the following options:
We will be happy to assist you and answer any questions you may have.
Please familiarize yourself with the medical tourism process which gives you a detailed step-by-step guide of the services you will enjoy when you visit the Hospital Clinica Biblica.
Insurance Coverage
The International Insurance office at Hospital Clinica Biblica accepts insurance from all over the world. Our dedicated and experienced staff is available to assist you with all your insurance questions regarding benefits and coverage.
Using Insurance Coverage at Hospital Clínica Bíblica
Please stop by our Insurance Office so we can confirm your international benefits. In most cases insurance is accepted only for hospitalizations and not for out patient services. It is most important to stop by the insurance office several days before your admission with your insurance card so we can obtain the proper authorization and benefits prior to your hospitalization. In the case of an emergency please present your insurance card upon admission to verify the benefits. However, you are responsible for paying the admission deposit, if benefits have not been confirmed previous to your admission.
At Hospital Clinica Biblica we regularly work with insurance companies throughout the world and are a participating Hospital in the Blue Cross Blue Shield World Wide Network.
Below is a sample of some of the companies that we regularly work with:
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Blue Cross Blue Shield |
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Cigna International |
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Aetna Global |
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United Health Care |
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Prudential |
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Humana |
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Secure Horizons |
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International Medical Group |
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Amedex |
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Bupa |
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CISI |
Planning Ahead
If you are planning to travel abroad and/or interested in purchasing medical insurance please keep the following questions in mind:
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Find out if your medical insurance covers you when travelling abroad and if so what are the conditions and limitations if any. |
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Ask about your Co-payments and Deductibles since they may vary when out of network. |
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Make sure that your insurance company is willing to make Direct payment to the Hospital in Costa Rica for covered medical services. If your insurance company will not make direct payment to our hospital then you will need to pay your bill up front and then file your claim directly with your insurance company for reimbursement. |
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Request Air Ambulance coverage in case of repatriation. |
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Make sure your premiums are up to date |
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If you have a Gold or Platinum Credit Card, please ask about free travel insurance which may be include when you purchase your air line tickets with your credit card. Please keep in mind that these policies are limited to emergencies and the dollar amount covered. |
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If you do not have regular Insurance please do not hesitate to purchase a good Travel Insurance policy, a few dollars could safe you and your family lots of money and headaches in case of illness or injury. |
In case of emergency please have handy in your purse or wallet the following information: your insurance card, passport, local and overseas contact numbers including your family doctor.
Make sure you have a major Credit Card handy since a deposit will be required for admission at any hospital, while your insurance benefits are verified.
Patient Amenities
At Hospital Clinica Biblica you will find a wide variety of complementary services to make your stay as comfortable as possible. Some of which include:
- Internet Access: High-speed wireless Internet access is available to all patients and their guests throughout our buildings at no charge. We also offer computers with Internet and e-mail access for Hospital Clinica Biblica patients and accompanying family members diverse locations and waiting areas.
- Food Services: The Medical Buildings host complete cafeteria services, and open 24 hours. We offer a diversity of restaurants and coffee shops to suit your tastes.
- Financial and other services: There are two banks who offer international financial services 24 hours a day; as well as art shops and a beauty center. The Hospital is also located in the center of San José, providing you with easy access to shopping venues and cultural attractions.
- Pharmacies: Four outpatient pharmacies are available for your convenience. They also offer home delivery by calling the phone service: 8000-911-800. Prescriptions can also be refilled and shipped anywhere in the world.
- Local Medical Call: This service is offered 24 hours a day, 365 day a year. General doctors are on-line to answer any medical related question by calling the following number: 9000-911-900. Cost per minute: $1.50.
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